Superior Sales and Services
Shopping for a new bike can be a daunting experience, but the team at Reckless makes it an enjoyable adventure. The friendly staff will spend as much time as necessary with shoppers to help them pick out the perfect two-wheeled partner. Always on the cusp of new technology, Reckless has the latest and greatest models, the tried and true and the shop’s own brand of Rek-Tek bicycles and Dragan Tails kids bikes. Reckless makes it easy to keep your new bike in tip-top condition by offering a free year of service, and also encouraging customers to bring in their bikes soon after purchase for fine-tuning. Even if you didn’t buy your bike from Reckless, you can still bring it in and benefit from the skills and knowledge of the team. (Air, oil and water are always free!) Reckless also has a couple of big, blue service vans that hang out in popular riding areas and help cyclists with flats and other mechanical troubles.
Unique Rental Program
Whether you’re visiting Victoria or Vancouver for a few days and want to see the cities on wheels, or a local wanting to try out a new bike, Reckless can accommodate your rental needs. From mountain bikes to hybrids to cruisers, there’s a set of wheels for every outdoor adventure. For more advanced riders, mid-range mountain bikes with front suspension are available for off-road use. There are even some tandems and bikes for triathlon and road race competitions. For a small fee, Reckless will deliver and pick up your rental bike at your hotel and offers maps and suggestions of great rides. All rentals come with a helmet, lock, backpack, bell and water bottle cage, and accessories like baby seats, trailers, pannier bags and car racks are also for rent.
Highly Invested in Cycling Community
The first Reckless bike shop opened in Vancouver in 1986, and has since been joined by another in Vancouver and a pair in Victoria. The success of Reckless is largely thanks to owner Paul Dragan, a passionate cyclist who’s highly invested in the community. Dragan is a member of the City of Vancouver’s Bicycle Advisory Committee and director of the Bicycle Trade Association of Canada. The cycling enthusiast is also vice-president of the Third Wave Cycling consulting group, a role that allows him to help cities and municipalities understand how better cycling infrastructure is better for quality of live and the economy.